Privacy Policy

This page was last updated on – 13th March 2024

This privacy policy explains what personal information we collect from you whilst visiting our website in compliance with UK and European law.

What information do we collect?

In order to improve our services, we use Google Analytics to track visitors to the site. The information we collect using this service includes what pages are visited, which country and region the user is visiting from, and how long a visitor spends on the website. The information also tells us what web browser the user is using, what kind of device (desktop or mobile), the date and time of your visit. We also use Hotjar, which is a website analytical tool that helps us understand how users behave on the website. The information we are able to access includes what links users click on and when, how long a user stays on a page for and how long a user stays on the website.

At no time during your visit can we identify you personally from the information we collect by methods explained above, and we will not associate any data gathered from this site with data from any source with the aim of being able to personally identify you. We do not attempt to collect any personal data about you through this web site unless you provide it to us voluntarily; for example, by sending us an email, or by one of the methods below. We do not collect or store IP addresses.

When contacting us via our Contact Form, the only information we ask for is a name and email address so that we can reply back to your query. After we have done this, your personal details are removed from our records, unless you explicitly ask us not to, or if the query replies ongoing communication between you and Get Safe Online.

When you subscribe to our Newsletter using one of the subscription forms, the data you provide us is stored and processed using HubSpot. We ask for your first name, last name and email address so that we can send you a personalised version of the Newsletter. If you contact us via our “Become a Partner” page, we use HubSpot to collect and store the information you provide us. This is so that we can contact you.

To collect article feedback, we use Hotjar. We do not use Hotjars heatmap or tracking features. The only data stored is the feedback you provide. The data that Hotjar collects cannot personally identify you as we have asked it not to.

If you have any questions regarding what information we collect, please contact us.

The Data Protection Act

Under the Data Protection Act, we have a legal duty to protect any information we collect from you.

Data sent and received between your browser and the website is encrypted.

Personal data is stored for the reasons outlined above (for example, when contacting us via our Contact Form, we ask for your name and email address so that we can reply to you). We only retain your data if:

Your enquiry is still active and we require your personal details to continue contacting you.
You specifically request us to retain your data for any reason.

We will delete any personal data we have stored when:

Your enquiry is no longer active and we do not require your personal details to continue contacting you.
You specifically request us to delete your personal data for any reason.
You are a subscriber of our newsletter who then unsubscribes from our newsletter.

Your data is stored in secure environments and on encrypted storage platforms. A controlled, limited number of users are able to access the data we store. Data is only accessible by personnel who require access based on their role at Get Safe Online, access of which is granted by the Board of Directors.

If you have any questions regarding how we process data in accordance with the Data Protection Act, or if you would like to know if and/or how we process your data, please contact us.

Our registered address is

GET SAFE ONLINE LTD

Harrison Seymour LLP Accountants

Unit D1

The Quays

Burton Waters

Lincoln

LN1 2XG.

GDPR

In certain situations, we process personal data. Therefore, we understand our responsibilities as outlined in UK GDPR, and we are committed to ensuring any personal data that you provide us is protected.

We do not store any personal data of any visitors to the website unless the user has provided us with their personal information voluntarily, and the user has given us explicit permission to process their data. An example of this would be if a user contacts us using the contact form and confirms that they are happy for us to process their data.

In some cases, we use third party applications to process personal data. The third party applications we use process data in accordance with GDPR and store data in the EU.

If you have any questions regarding how we process data in accordance with GDPR, or if you would like to know if and/or how we process your data, please contact us.

Cookie Policy

We use three different kinds of cookies:

Analytical Cookies – We use Google Analytics to track user behaviour in order to assist us in making improvements to the website and the services we offer. If these cookies are disabled in your browser, then your session will not be effected and you can continue to use the website normally.
Session / Essential Cookies – These cookies are required in order for the website to perform certain functions, including the ability to logon to the website. If these cookies are disabled in your browser, then certain functionality of the website may not perform as intended.
Third Party Cookies – Certain features from other websites, such as Twitter, are embedded into our website. These services use cookies in order for the feature to work. If these cookies are disabled in your browser, then certain functionality of the website may not perform as intended.

We do not use cookies to gather personal information that allows us to uniquely identify our visitors. IP addresses are not tracked or stored.

If you have any questions regarding our Privacy Policy, please contact us.