New to the internet?

If you are new to the internet, we want to help you get started.

Here is your step by step guide on how to prepare yourself to use the internet safely while protecting your personal data.

Passwords

Choose, use and protect your passwords carefully, and use a different one for every online account in case one or more get hacked.

Mobile devices

Look after your mobile devices. Don’t leave them unattended in public places, and protect them with a PIN or passcode.

Internet security software

Ensure you always have internet security software loaded on your devices, and that this is kept updated and switched on. Remember … it’s not only computers than can get compromised.

Operating system, software and app updates

Always download operating system, software and app updates when prompted, as these frequently contain security fixes and improvements. If possible, set them to update automatically.

Wi-Fi hotspots

Don’t assume that public Wi-Fi hotspots are secure, so never use them when you’re doing anything confidential. Instead, use your data or a VPN (virtual private network).

Oversharing

Never reveal too much financial or other personal information on social media, dating and gaming platforms, on websites and in emails. You never know who might see or use it.

Trusting

Always consider that online or on the phone, people aren’t always who they claim to be. Fake emails, messages and phone calls are a favourite way for fraudsters to approach their victims.

Links and attachments

Don’t click on links in emails, texts, messages or posts – and don’t open attachments – if the source isn’t 100% known and trustworthy, or it seems strange that you’d be receiving them.

Paying for online purchases

Never pay for anything by direct bank transfer – whether goods, services, tickets, travel and holidays – unless it’s to someone you know personally and is reputable.